MEET OUR PROVIDERS
Meet The Office Team
Teri
Chief Administrative Officer
Teri has supported the phenomenal growth of our practice, coordinating all of our staff and services, and introducing new technologies that allow us to serve you in the most up to date methods. For over 20 years she has worked behind the scenes to ensure that we provide the best service to you. For fun, Teri likes to ballroom dance with her husband, travel, and visit her kids and grandkids.
Jan
Assistant Manager
Jan has been with the practice for over 25 years, since Dr. Lautman was a solo practitioner! She oversees multiple processes in our office and handles all issues with sensitivity.
Lauren, LPN
Clinical Supervisor
Lauren has always had an interest in helping others. After seven years as a nursing assistant, she pursued her dream of becoming a nurse. She graduated at the top of her class from Willoughby-Eastlake School of Practical Nursing and worked for four years in primary care at Lake Health. Now at CKHC Lauren handles several responsibilities as Clinical Supervisor. She works closely with Dr. Lautman before, during and after your visits to ensure you're provided with an excellent care from our practice. She does all this efficiently in her signature cheerful way. If you have any questions for Lauren or Dr. Lautman, please call 216*621*6263 ex 707.
Amy
Clinical Secretary
Amy is a people-person! You'll see her at the front desk with her warm smile, ready to check you in and make you feel at ease when you arrive. A couple of days before your appointment you may get a gentle reminder call from Amy if the doctor needs you to get that bloodwork he ordered that he depends on to evaluate your progress at your upcoming visit. Amy has a calm and joyful way about her. In her free time she enjoys taking her two vizslas kayaking. She can be reached at 216-261-6263 x720 to schedule your appointment or answer general questions.
Sharon helps schedule your appointments and answers your questions about your statement. She is a pleasure to talk to. Sharon will also help you understand your bill if you have questions. She is very patient and will explain the world of primary and secondary insurance. If you have any concerns about your bill - just give Sharon a call at 216*261*6263 ex 711.
Sharon
Patient Account Representative
Michele
Medical Biller
Michele is a seasoned professional with 30 years’ experience in back office insurance billing and adjudication. She has a talent for organization that helps us manage and track our accounting processes. She does all she can in her power to make sure our patients' insurance plans are paying as they should. Michele is a problem solver in whatever she touches. When she isn't working hard on your behalf, Michele likes to hit the slot machines for fun!